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Case Study

Molar Growth × Bay Ridge Family Dental

Brooklyn, NY · 3-location practice, 18 operatories · 11-month engagement

New patients per month
3882
month 11
Cost per new patient
$380$167
month 11
Google star rating
3.94.7
month 11

The challenge

Bay Ridge had grown through word of mouth for 18 years and hit a wall when two DSO-backed competitors opened within a mile. They needed 60 new patients per month to fill a third hygienist chair, but their cost per new patient from Google Ads was $380 and climbing.

The approach

Split the practice into three offer buckets — Invisalign, emergency exam, and new-patient cleaning — and built separate funnels per bucket so bids and creative could diverge. Installed Birdeye-driven review automation that pushed the practice from 3.9 to 4.7 stars. Rewrote the new-patient landing page with a bilingual variant since 40% of the neighborhood speaks Spanish at home.

Services deployed

  • Paid search
  • Paid social (Meta)
  • Landing page CRO
  • Review generation automation

We filled the third chair in eight months instead of eighteen, and the patients are the ones we actually wanted.

Dr. Renata Alves, Managing Partner

Agency behind the work

Molar Growth

Niche specialist agency.