Case Study · Med Spa
Pronk Digital × Total Anti-Aging
Organic leads per day
engagement to date
Close rate on organic leads
engagement to date
Lapsed patient return rate
per reactivation campaign
The challenge
What they were up against
A clinically strong practice with no structured marketing: organic search was underperforming, events had no systematic promotion or follow-up, and a sizable patient database was sitting dormant between visits.
The approach
How the agency worked the problem
Pronk rebuilt service pages and the Google Business Profile, layered in an RSVP-only event strategy tied to specific treatments, and ran quarterly reactivation campaigns by email and SMS. The work was integrated with the practice's EMR so that lapsed-patient segments could be targeted with specific offers.
Services deployed
- Local SEO
- Google Business Profile
- Website Optimization
- Events
- Email & SMS Reactivation
Agency behind the work
Pronk Digital
Med spa marketing agency with exclusive territorial representation, integrated SEO-to-reputation workflows.