Products for Utilities Marketing Agency × Raco (AlarmAgent) — featuring end customer Tilcon

The challenge

What they were up against

Raco needed a customer case study showing how its AlarmAgent remote monitoring product helped Tilcon, an aggregates and paving supplier, comply with new Connecticut state regulations on phosphorus discharge and water temperature monitoring at two of its primary quarries. Tilcon had been manually logging discharge limits into spreadsheets and needed a simpler, more reliable solution.

The approach

How the agency worked the problem

WaterWrites interviewed the manufacturer's representative who served the quarry to reconstruct how the new regulatory requirements created the need for remote monitoring, then spoke with Tilcon's environmental manager to capture the operational pain of manual logging. The output was a concise case study framing AlarmAgent as a straightforward fix to a specific compliance problem, written for an audience of environmental managers and plant operators at similar facilities.

Services deployed

• Case Studies