Flow New Patient Marketing

Benjamin Suggs is the founder and CEO of Flow New Patient Marketing, a Peachtree Corners, Georgia-based agency that works exclusively with dental practices. The site positions Suggs as the operator clients can reach directly — noting that customers 'will have the CEO's cell number' — and credits the firm with 14 years of dental-specific marketing experience under its parent entity, Practice Treatment Plan Inc. The public founder story on the site is brief; most of the pages focus on client results, podcast content, and the agency's Online New Patient Engine methodology rather than Suggs's personal biography. What can be stated from the site: Suggs hosts the Dental Flow Podcast, has built the agency around a single vertical rather than expanding into adjacent healthcare categories, and has structured the business on a no-contract, month-to-month model — a deliberate bet that retention should be earned on ROI rather than locked in by paperwork. The agency's thesis, repeated across the site, is that websites and SEO are tactics, not products; what dental practices actually buy is predictable new patient flow, production growth, patient-mix control, and time freedom for the doctor. Flow serves general, family, pediatric, implant, periodontal, and oral surgery practices, along with multi-location groups and DSOs. The firm reports a 94%+ annual client retention rate and an average 5x return on ad spend across its book. Beyond those figures and the Georgia headquarters, the site does not publicly disclose team size, prior employers, or acquisition history for Suggs himself.